Bolt Kenya has clarified that its operations are ongoing,uninterrupted, and its existing licence remains legally valid.
‘According to Section 32(4) of the NTSA Act, we are permitted to continue operating until the licence application process is officially determined,’
said Linda Ndungu, Bolt Country Manager in a statement.
The NTSA Act states that “If on the date of the expiration of a licence…proceedings are pending before the Authority on an application by the licensee for the grant to him of a new license, the existing license shall continue in force until the application is determined…”
Bolt Kenya’s license renewal process is currently in progress with constant engagement and collaboration with the National Transport and Safety Authority, and it is expected to be finalised by Monday, October 30, 2023 as per letter by NTSA to Bolt.
‘With regard to the letter from NTSA concerning the renewal of our license, we have taken swift action in response to NTSA’s concerns regarding the booking fee and commission. In strict compliance with NTSA’s requirements, Bolt has suspended the booking fee pending clarification with NTSA around the interpretation of the regulation on this particular matter. It is important to highlight that our commission structure strictly adheres to the stipulated regulatory requirement of capping at 18%,‘
said the Bolt Kenya Manager.
According to Bolt Kenya Country Manager Linda Ndungu, Bolt has reaffirmed its unwavering commitment to operating within the bounds of the law, ensuring that its operations fully align with the legal framework and remains committed to collaborating closely with the regulator to ensure a successful outcome.
‘We want to reassure all customers on our platform that our services are still accessible nationwide, and we are committed to providing drivers with earning opportunities and affordable services to everyone,’
she concluded.
